Automatic Payments: A credit card is required to be on file for monthly tuition. If you need to cancel a recreational class, we require a 7-day notice prior to your charge date (charge date is always the 1st of the month). Team and Xcel requires a 30-day written notice for cancellation.
Refunds/Returned Checks: There are no refunds for our monthly enrollment program. If any checks are returned due to insufficient funds or for any other reason, there will be a $32.00 fee charged to your account.
Make-up Classes: Please call the office at 630.323.6244 or email email@example.com to schedule a make-up class.
Hair & Attire: All girls should have their hair pulled back out of their face. Appropriate gymnastics apparel should be worn. This includes leotards, or shorts and a fitted or tucked in shirt. Please do not have your child wear tights or leggings as your child may slip on the equipment. All ninjas have a Ninja Shirt that should be worn to each class. The ninja shirts can be purchased in the office on the first day of class. They will wear their shirt with a pair of athletic shorts or pants. No shoes are to be worn inside the gym. Please no jewelry as it may get lost or broken during class.
Health Policy: If your child is sick, please do not send them to class for the safety of other students and staff. If they are showing visible signs of illness, including a cough, we will kindly send them out of class to be sent home with a parent or guardian. If your child misses a class due to an illness, please call the office to schedule a make-up at 630.323.6244.
Facemasks: We are following CDC guidelines at this time.
Nuts: We are a nut-free facility. Please do not send your child with any snacks containing nuts (this includes trail mix).
Drinking Fountain: We are currently not allowing students/customers to use our drinking fountain. Please send your child with their own waterbottle.
Parking: There is no parking on the street due to village law. There is additional parking in the back of the CM International lot directly across the street from BIG.
**NO PARENTS ARE ALLOWED IN THE GYM DURING CLASSES EXCEPT DURING TEENY TOTS CLASSES or PRESCHOOL OPEN GYMS.**