Automatic Payments: A credit card is required to be on file for monthly tuition. If you need to cancel a recreational class, we require a 7-day notice prior to your charge date (charge date is always the 1st of the month). Team and Xcel requires a 30-day written notice for cancellation.
Refunds/Returned Checks: There are no refunds for our monthly enrollment program. If any checks are returned due to insufficient funds or for any other reason, there will be a $32.00 fee charged to your account.
Make-up Classes: Please call the office at 630.323.6244 to schedule a make-up class. When attending a makeup class, please stop in the office first to pick up your makeup card before going in to the gym.
Hair & Attire: All girls should have their hair pulled back out of their face. Appropriate gymnastics apparel should be worn. This includes leotards, or shorts and a fitted or tucked in shirt. Please do not have your child wear tights or leggings as your child may slip on the equipment. All ninjas have a Ninja Shirt that should be worn to each class. The ninja shirts can be purchased in the office on the first day of class. They will wear their shirt with a pair of athletic shorts or pants. No shoes are to be worn inside the gym. Please no jewelry as it may get lost or broken during class.
Health Policy: If your child is sick, please do not send them to class for the safety of other students and staff. If they are showing visible signs of illness, including a cough, we will kindly send them out of class to be sent home with a parent or guardian. If your child misses a class due to an illness, please call the office to schedule a make-up at 630.323.6244. Please note - At this time everyone who enters the facility will have their temperatures taken via an infrared thermometer by a designated staff member (children should wear their masks when having temperatures taken).
Social Distancing: This can be a diffcult policy for our athletes. We ask that you help remind your student before class of the importance of social distancing. At this time the lobby is limited to parents/guardians and is set-up to to keep spacing in place, but masks are required in the lobby.
Facemasks: We are following CDC guidelines at this time. ALL athletes that have not been vaccinated are required to wear masks inside the gym and will be instructed to remove them if necessary due to safety issues (masks are not required for children under the age of 2 years old).
Nuts: We are a nut-free facility. Please do not send your child with any snacks containing nuts (this includes trail mix).
Drinking Fountain: We are currently not allowing students/customers to use our drinking fountain due to the current health situation. Please send your child with their own water bottle.
Parking: There is no parking on the street due to village law.
**NO PARENTS ARE ALLOWED IN THE GYM DURING CLASSES EXCEPT DURING TEENY TOTS CLASSES or PRESCHOOL OPEN GYMS.**